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Chapter 1 Part 1 |
Concept of Selling |
28.18 |
Prof. Mridu Kataria |
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Chapter 1 Part 2 |
Concept of Selling |
21.13 |
Prof. Mridu Kataria |
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Chapter 1 Part 3 |
Concept of Selling |
37.08 |
Prof. Mridu Kataria |
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Chapter 2 Part 1 |
Concept of Product |
24.59 |
Prof. Mridu Kataria |
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Chapter 2 Part 2 |
Concept of Product |
24.41 |
Prof. Mridu Kataria |
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Chapter 3 Part 1 |
Understanding Customer Needs and Purchase Behaviour |
23.17 |
Prof. Mridu Kataria |
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Chapter 3 Part 2 |
Understanding Customer Needs and Purchase Behaviour |
31.35 |
Prof. Mridu Kataria |
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Chapter 3 Part 3 |
Understanding Customer Needs and Purchase Behaviour |
25.25 |
Prof. Mridu Kataria |
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Chapter 4 Part 1 |
Characteristics of a Successful Salesperson |
29.07 |
Prof. Mridu Kataria |
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Chapter 4 Part 2 |
Characteristics of a Successful Salesperson |
31.54 |
Prof. Mridu Kataria |
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Chapter 5 |
PreparingtoSell |
43.12 |
Prof. Mridu Kataria |
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Chapter 6 Part 1 |
Identifying Customer and Approach |
32.57 |
Prof. Mridu Kataria |
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Chapter 6 Part 2 |
Identifying Customer and Approach |
36.28 |
Prof. Mridu Kataria |
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Chapter 7 |
Decoding the Buying Process |
33.38 |
Prof. Mridu Kataria |
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Chapter 8 |
The Sales Presentation |
43.31 |
Prof. Mridu Kataria |
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Chapter 9 Part 1 |
Handling Objections and Negotiations |
33.36 |
Prof. Mridu Kataria |
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Chapter 9 Part 2 |
Handling Objections and Negotiations |
15.45 |
Prof. Mridu Kataria |
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Chapter 10 Part 1 |
Closing a Sale |
20.52 |
Prof. Mridu Kataria |
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Chapter 10 Part 2 |
ClosingaSale |
23.18 |
Prof. Mridu Kataria |
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Chapter 11 |
Follow Through |
42.11 |
Prof. Mridu Kataria |
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Chapter 12 Part 1 |
Managinga Sales Force |
26.45 |
Prof. Mridu Kataria |
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Chapter 12 Part 2 |
Managinga Sales Force |
26.11 |
Prof. Mridu Kataria |
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Chapter 13 |
Online Retail Selling |
41.16 |
Prof. Mridu Kataria |