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Chapter 1 |
Hospitality in the Contemporary Context |
11.24 |
Prof. Sreenivas Kambala |
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Chapter 2 |
Hospitality - Service Par Excellence |
25.55 |
Prof. Sreenivas Kambala |
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Chapter 3 |
Hospitality - The Accommodation Segment |
32.52 |
Prof. Sreenivas Kambala |
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Chapter 4 |
Hospitality - The Food and Beverage Segment |
23.51 |
Prof. Sreenivas Kambala |
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Chapter 5 |
Hospitality - The Travel and Tourism Segment |
15.18 |
Prof. Sreenivas Kambala |
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Chapter 6 |
MICE and Hospitality Business |
16.13 |
Prof. Sreenivas Kambala |
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Chapter 7 |
Events and Hospitality Industry |
10.30 |
Prof. Sreenivas Kambala |
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Chapter 8 |
Hospitality Industry and Importance of CRM and M |
16.42 |
Prof. Sreenivas Kambala |
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Chapter 9 |
Human Resource Management in the Hospitality Business |
20.32 |
Prof. Sreenivas Kambala |
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Chapter 10 |
Technology and Hospitality Industry |
11.46 |
Prof. Sreenivas Kambala |
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Chapter 11 |
Hospitality and Environmental Concern |
11.29 |
Prof. Sreenivas Kambala |
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Chapter 12 |
Hospitality-Safety and Security; Handling Emergencies and Crisis |
18.43 |
Prof. Sreenivas Kambala |
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Chapter 13 |
Hospitality Business and |
12.50 |
Prof. Sreenivas Kambala |