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Chapter 10 - Part - 2 |
Customer Centric Transformation |
31.17 |
Prof. Ashish Hathi |
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Chapter 1 |
Basic Elements of Communication |
15.16 |
Prof. Bhairavi Mawani |
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Chapter 2 |
Barriers to Communication |
20.30 |
Prof. Bhairavi Mawani |
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Chapter 3 |
Forms of Communications |
29.16 |
Prof. Bhairavi Mawani |
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Chapter 4 |
Modes and Media of Communication |
23.51 |
Prof. Bhairavi Mawani |
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Chapter 5 |
Functions Of Communication |
27.15 |
Prof. Bhairavi Mawani |
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Chapter 6 |
Communication |
25.08 |
Prof. Bhairavi Mawani |
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Chapter 7 Part 1 |
Communication Network and Structures |
30.14 |
Prof. Bhairavi Mawani |
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Chapter 7 Part 2 |
Communication Network and Structures |
28.03 |
Prof. Bhairavi Mawani |
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Chapter 8 |
Communications in different situations |
21.31 |
Prof. Bhairavi Mawani |
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Chapter 9 |
Non-Verbal Communication |
36.48 |
Prof. Bhairavi Mawani |
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Chapter 10 |
Intrapersonal Communication |
36.01 |
Prof. Bhairavi Mawani |
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Chapter 11 |
Intrapersonal Communication |
40.02 |
Prof. Bhairavi Mawani |
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Chapter 12 |
Listening |
38.11 |
Prof. Bhairavi Mawani |
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Chapter 13 |
Techniques to Overcome Communication Barriers |
29.47 |
Prof. Bhairavi Mawani |
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Chapter 14 |
Principles of Written Communication |
20.57 |
Prof. Bhairavi Mawani |
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Chapter 15 |
Style of Business Letters |
15.23 |
Prof. Bhairavi Mawani |
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Chapter 16 |
Format of a Business Letter |
30.07 |
Prof. Bhairavi Mawani |
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Chapter 17 |
Job Application |
31.26 |
Prof. Bhairavi Mawani |
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Chapter 18 |
Personnel Letters |
19.25 |
Prof. Bhairavi Mawani |
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Chapter 19 |
Enquiries and Replies |
35.56 |
Prof. Bhairavi Mawani |
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Chapter 20 |
Orders and Replies |
45.32 |
Prof. Bhairavi Mawani |
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Chapter 21 |
Claims and Adjustment |
38.29 |
Prof. Bhairavi Mawani |
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Chapter 22 |
Other Methods of Written Communication: Memo, Fax, E-mail |
28.42 |
Prof. Bhairavi Mawani |
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Chapter 23 |
Report Writing |
20.00 |
Prof. Bhairavi Mawani |