Categories
- Principles of Management
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- Purchasing and Materials Management
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- Agri Price Risk Management
- Marketing Management
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- Business Analytics
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- Import Export Management - Commercial Features
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- Import Export Management - Regulatory Features
- ERP & Web Based SCM
- Learning & Development
- Media Planning & Buying
- Management of Agri Input Industry
- Global Supply Chain Management
- BPO
- Marketing of Financial Services
- Advertising & Sales Promotion
- Project Finance
- Consumer Buyer Behaviour
- International Business Environment
- IT Infrastructure
- HRM II
- Agri Finance Management
- Branch Banking And Role Of Bank Branch Managers
- Total Quality Management
- International Human Resource Management
- Introduction To Travel & Tourism
- Financial Management - I
- HR in Hospitals
- Production & Operations Management
- Innovation Management
- Functional Administration
- Introduction to Insurance and Risk Management
- Legal Aspects In Supply Chain Management
- Goods and Services Tax (GST)
- International Tourism
- International Marketing
- Tour Operations Management
- Materials Management in Hospitality
- Materials and Equipments Management in Healthcare Organizations
- Software Engineering and Quality Management
- Legal Aspects In Healthcare
- Six Sigma
- Quality Management In Healthcare
- Financial Accounting
- Services Marketing
- Wages and Salary Administration
- Management of Insurance Products and Companies
- Purchasing and Materials Management
- Organisational Behaviour
- Customer Centric Organisation
- Tourism Marketing
- Managerial Economics
- Human Resource Management
- Goods And Service Tax
- Trade Finance
- Recruitment
- CRM
- Import - Export Management (Commercial Features)
- International Finance
- Hotel Housekeeping and Operations and Management
- Managing Project Teams and Resources
- Hotel Marketing
- Import - Export Management (Regulatory Features)
- Business Analytics
- Starting an E-Commerce Venture I
- Starting an E-Commerce Venture II
- Micro - Finance
- Estimating Software Projects & Managing Costs
- Advertising Account Planning
- Retail Banking
- Logistics Management in E-Commerce
- Business Analysis
- Scheduling and Tracking of Projects
- Financial Technology Solutions
- Healthcare Marketing
- Mergers & Acquisitions
- Investment Management - I
- Logistics and Distribution Management 792
- Foreign Exchange Management
- Performance Management & Reward Systems
- ERP and Web Based Supply Chain Management
- Banking Fundamentals
- Investment management II
- Industrial Relations and Labor Laws
- Retail Marketing Environment
- Venture Capital and Crowdfunding
- Internet Marketing
- Using Systems & Tools in Projects
- Learning and Development
- Media and Advertising Management
- Introduction to Travel & Tourism
- Hospital Operations
- Enterprise Solution - I
- Introduction to Hospitality Management
- Marketing Analytics
- Information Security & IS Governance
- Negotiable Instruments Act
- HR in Hospitality
- Inventory Optimization
- Planning & Designing of Healthcare Facilities
- BPO
- Enterprise Solutions - II
- Advance Direct Tax
- Branch Banking and Role of Branch Manager
- Revenue Cycle Management in Healthcare
- AI in BFSI Industry
- HRM in Analytics
- HR Information Systems
- International Tourism
- IT Compliance
- Total Quality Management
- Legal Aspects of Business
- Marketing Management in the Digital Era
- Retail Stores and Operations Management
- Principles of Management
- AI in Hospitality and Tourism
- World Class Manufacturing
- Stores Management
- Mastering Life Skill and Successful Interview Preparation
- Financial Management
- Services Management
- Community Engagement
- International Business Environment
- Understanding Spiritual Economy
- Perspective Management
- Digital Marketing
- Banking Fundamental & Negotiable Instruments
- Trade Finance and Foreign Exchange Management
- Managing Project Vendors
- Agricultural Price Risk Management
- Legal Aspects of SCM
- Managing IT Projects
- Rural Entrepreneurship
- Rural Marketing
- Investment Management II
- Rural Supply Chain Management
- AI Application in Ecommerce
- AI in Healthcare
- E-Commerce & Tech Applications
- Hotel Accountancy
- Services Management - I
- International HRM
- Social Media Marketing
- Social Entrepreneurship
- Financial Management II
- AI in Operations, SCM and Logistics
- Digital Marketing
- Introduction to Insurance and Risk Management
- Logistics and Distribution Management
- International Marketing
- International Finance
- HRIS & AI in Applications
- ERP & AI applications
- Rural Dynamics
- Legal Aspects of Healthcare
- Business Analytics
- Tourism Marketing
- Healthcare Marketing
- Trade Finance
- Media Selling and Negotiation
- Foreign Exchange Management
- Franchising In Retail
- Advertising Account Planning
- Financial Management
- Recruitment Management
- Logistics Management in E-commerce
- Global SCM & Outsourced Manufacturing
- Mergers & Acquisitions
- Retail Banking
- Marketing of Financial Services
- Managing Project Teams
- GST - The Essentials of Goods and Services Tax
- Scheduling & Tracking of Projects
- Estimating Software Projects & Managing Cost
- Trade Finance and Foreign Exchange Management
- Corporate Banking
- Import Export Management (Regulatory Features)
- Strategic Management
- Planning and Designing of HC Facilities
- Customer Relationship Management
- Starting and E-Commerce Venture - I
- Starting and E-Commerce Venture - II
- View All
| Title | Sub | Duration | Facultry Name | |
|---|---|---|---|---|
| View | Chapter 1 | Introduction to CRM | 21.53 | |
| View | Chapter 2 | Understanding Relationship in Business | 17.26 | |
| View | Chapter 3 | Managing the Customer Journey-From Acquisition to Retention | 24.41 | |
| View | Chapter 4 | Economics of Customer Relationship Management | 9.45 | |
| View | Chapter 5 | CRM In B2C and B2B Markets | 18.46 | |
| View | Chapter 6 | E-CRM and Technological Developments in CRM | 21.23 | |
| View | Chapter 7 | Marketing Automation | 19.36 | |
| View | Chapter 8 | Service Automation | 16.30 | |
| View | Chapter 9 | Sales Force Automation | 12.36 | |
| View | Chapter 10 | Customer Related Databases | 22.19 | |
| View | Chapter 11 | People Factor in CRM | 7.38 | |
| View | Chapter 12 | CRM Implementation | 13.49 | |
| View | Chapter 13 | Future of CRM | 11.46 |